iCare Medical Clinic
Policies
We’re so happy you’ve chosen iCare Medical Clinic for your wellness and skincare needs! To keep things smooth and fair for everyone, here are a few friendly reminders about our policies:
💸 NO REFUNDS
All of our services are non-refundable, including weight loss programs, facial treatments, microneedling, anti-wrinkle injection,fillers, and more. Thank you for understanding!
💳 DEPOSITS
A $50 deposit is required to secure your appointment for select services. This goes toward your treatment.
- Deposits are non-refundable.
- Missed appointments or reschedules with less than 48 hours’ notice will forfeit the deposit.
⏰ Running Late?
Life happens — just let us know if you’re delayed! We allow a 15-minute grace period.
- Arrivals more than 15 minutes late will be considered a no-show, and a $30 fee applies.
🚫 No-Shows
If you don’t make it to your appointment without giving us notice, or cancel within 48 hours, a $30 no-show fee will be added to your account.
📅 Cancellations & Rescheduling
Please give us at least 48 hours’ notice if you need to change your appointment.
- Less than 48 hours = $30 fee.
- Feeling unwell? Please reschedule — we’ll be happy to find a new time for you!
💕 Respect & Care
We’re here to care for you, and we kindly ask the same in return. Respectful communication makes every visit better. Abusive language or behavior will not be tolerated.
Thank you for helping us keep things positive and respectful for all of our patients. We can’t wait to see you at your next appointment!